CONCERT
INFORMATION
ATTENDING A CONCERT AT WFAC? HERE’S WHAT YOU’LL NEED TO KNOW.
Important information for attending live music events.
Tickets are available from fac.oztix.com.au .
Location
WFAC is located at 1 Finnerty St, Fremantle (opposite the Fremantle Leisure Centre).
WFAC is an outdoor venue and can get cooler in the evenings. Please bring something to keep you warm and dry in case of inclement weather – we play rain or shine. Umbrellas are not permitted in the venue.
Google Maps
BOM Fremantle Forecast
Public Transport
Fremantle train station is 1.2km from WFAC. Buses are also available.
You can walk from the station to the Arts Centre in approximately 15 mins.
Google Maps Direction
Timetables
Parking
Limited free parking is available outside Fremantle Arts Centre on Finnerty Street, Ord Street and Vale Street.
Ticketed paid parking is available at Fremantle Leisure Centre (opposite WFAC on Ord Street).
For specific South Lawn concerts paid parking is also available at John Curtin College’s oval. A fee is payable for each car. Oval parking opens at 5pm and closes at 10:30pm sharp.
Fremantle Car Parks
Traffic Management
For all South Lawn concerts, Finnerty St between Ord St and Skinner St will be temporarily closed to traffic to allow safe entry and exit for pedestrians between 5:30pm and 11pm on the day of each show.
An accessible concert space for all
We celebrate diversity and difference, and we are committed to ensuring our spaces, programs and events are as accessible as possible to all.
ON SITE ACCESS
Wheelchair Access
All WFAC concerts are wheelchair accessible. Two ACROD bays are located on Finnerty Street, with drop-off and pick-up at the main entry gate.
ON SITE ACCESS
South Lawn Access
An elevated wheelchair viewing area is available on the second tier, offering clear sightlines. Staff and security can assist with access as needed.
ON SITE ACCESS
Companion Cards
Recognised at the gate with a valid ticket for the concert-goer. Companion tickets can also be requested in advance via Oztix Customer Support (here).
Terms & Conditions for Ticketed Concerts
Previous acts include Nick Cave, Billie Eilish, RÜFÜS DU SOL, Lauryn Hill, Chet Faker, Passenger, James Bay, Hot Chip, Paul Kelly, The Waifs, Archie Roach, PJ Harvey and Flying Lotus.
Refunds, Returns, Exchanges, Cancellations and Companion Cards
- Tickets are available from fac.oztix.com.au
- A change in the personal circumstances of the purchaser does not entitle the purchaser to return or exchange the ticket.
- If an event is cancelled due to adverse weather or for any other cause reasonably outside the promoter’s control there is no right to a refund or exchange and the promoter is not obliged to arrange a substitute service, event or performance. The cancellation policy in these circumstances is at the discretion of the promoter.
- The promoter reserves the right to add, withdraw or substitute artists, vary advertised performance times, seating arrangements and audience capacity, and refuse admission with reasonable cause.
- No warranty is given nor representation made regarding the view of the stage or stages.
- The ticket is sold subject to these terms and conditions as well as any additional conditions displayed at the entry to the event.
- Our events team recognise companion cards at the gate. Once a valid ticket for the concert-goer and companion card are shown the companion will be admitted. Alternatively, if you prefer the reassurance of having the companion ticket booked ahead of time, you can request this via Oztix: https://www.oztix.com.au/customer-support
Third Party Ticket Resellers
- We strongly recommend only purchasing tickets for WFAC shows from fac.oztix.com.au or an official Oztix retail outlet. The authenticity of any tickets puchased via third party resellers cannot be guaranteed. Scalped online tickets purchased from a third party may be fraudulent and you may be refused entry.
- If you must resell tickets to WFAC events, Oztix’s official resale partner is Tixel, ensuring you can do so safely and easily. Find out more
- FAC and Oztix have no relationship with any other ticket resellers, including Viagogo, and we urge you not to purchase tickets from these sites.
- Viagogo is a third party ticket reseller, similar to Gumtree or Ebay, where a customer can on-sell tickets. A common issue with purchasing from these sites is the same ticket can be fradulently sold to several people. In the case that this occurs, the first person to present a valid ticket will be admitted to the venue. Every subsequent person holding the same ticket will be turned away.
- If you have purchased a ticket from a third party site which you suspect is fraudulent, contact your bank to request a charge back.
- Please contact Oztix on 1300 762 545 with any further questions relating to ticket sales and third party resellers.
Smoking
- Walyalup Fremantle Arts Centre is a smoke free venue. Smoking is only permitted within the designated area.
Food and Drink
- Walyalup Fremantle Arts Centre is a licensed venue so no BYO alcohol is permitted.
- BYO food is permitted. But only in soft eksi bags or small picnic baskets.
- Food and beverages and both bottled and free water will be available at the event.
- Liquor licensing does not allow unsealed bottles in to the venue. If you are bringing soft drink please ensure it is unopened.
- If you’re bringing your water bottle, bring it empty for refilling at the free drinking water station.
Entry
- Gates open at 6pm unless otherwise stated, check ticket for details. All concerts finish by 10pm.
Passouts
- PASSOUTS ARE NOT PERMITTED due to the sensitive residential location of the venue. We appreciate your support in this matter and ask that you respect our neighbours when leaving the venue.
What you can bring
- Fold out cushion chairs or low back “festival chairs” with reclining backrest that sit on the ground or a small blanket
- Small soft bag for personal belongings
- Sealed water or soft drink bottles and empty water bottles to fill inside the venue.
- Food items in soft eski bags or small picnic baskets
What you can’t bring
- Alcohol
- Umbrellas
- Large / standard camping chairs
- Large blankets or bean bags
- Hard eskis or large picnic baskets
- Inflatable items
- Helmets, selfie sticks, GoPro, SLR (detachable lens) or professional cameras, iPads, professional recording equipment
- Any item deemed to be large, dangerous, hazardous, intimidating or offensive to patrons will not be permitted into the venue. This will include but is not limited to items such as glass, steel cap boots, umbrellas or sharp objects.
Things to be aware of
- Permitted items can vary from event to event depending on style and layout. Please check fac.org.au for event specific terms and conditions to avoid confusion.
- The seller reserves the right to conduct body and bag searches of all ticket holders.
- Limited seating can be provided onsite for those who may require it. Please see our staff to acquire one.
Age
- All Fremantle Arts Centre ticketed concerts are 18+ unless otherwise advertised. This is to reflect that the concert area is licensed, that alcohol will be served and that unaccompanied minors or those with insufficient photo ID will be unable to enter the venue.
- Minors are permitted to attend licensed 18+ ticketed concerts at Fremantle Arts Centre if accompanied by a parent or legal guardian. The person accompanying the minor must be at least 25 years old. MAXIMUM OF TWO minors per parent or legal guardian. All minors must hold a valid ticket and guardians may be required to sign a declaration upon arrival which states that they will provide full and constant supervision of the minor(s). Fremantle Arts Centre does not recommend South Lawn Concerts as suitable for juveniles. Fremantle Arts Centre strongly recommends these events as unsuitable for children 6 years and under.
- Babies under 12 months do not require a ticket.
- Where an event is licensed, or has licensed areas, official Australian 18+ photo identification will be required for entry (driver’s license, passport). Any patron refused admission due to inappropriate identification has no right to any refund or exchange.
- Patrons under the age of 18 attempting to enter any licensed areas by way of force, stealth or false identification will be ejected from the event immediately with no right to any refund or exchange.
Behaviour
- Any patron engaging in behaviour deemed to be dangerous, hazardous, intimidating or offensive to other patrons will be ejected from the event immediately with no right to refund or exchange. This includes, but is not limited to running, throwing objects, aggression and crowd surfing.
- Whilst every precaution has been taken to ensure the event area is a safe environment, you enter the site at your own risk and undertake to notify venue staff of any hazards or dangerous situations that you notice while on site.
Other information
- You can pay with EFTPOS at the bar and most food vendors but there are no cash out facilities at the venue.
- There are no EFTPOS facilities at the entry gate.